Martin

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  • API documents

    We recommend connecting your own website to hardtofind via our API. This will allow you to to sync and manage orders and inventory. Please provide this API documentation to your developer: https://...

  • START HERE! Adding your store settings

    Before you get started, please ensure you’ve downloaded Google Chrome, Firefox or Safari. Our system has been optimised for these browsers and may not perform properly on older versions of Internet...

  • Seller Terms

    INDEX  Introduction and contract formation Term and termination Agency relationship Seller Administration Section on the Website Seller's Store and the Website Seller's terms of supply Customer ...

  • Adding, duplicating and removing products

    OK, so before we go any further, here are three essential things to check: 1. Have you finished filling in all your business and store settings (including bank details and dispatch note)? If not, p...

  • Product variations & personalised fields

    CONNECT YOUR STORE! In order to sync your Hardtofind orders and inventory with your own system, we recommend connecting via our API.  Please click here for more info about our Orders and Inventory ...

  • CLICK HERE to view article >

    YOUR GST QUESTIONS ANSWERED!   Q: Is GST included in the price of my products? A: Yes. The price you set in your store admin includes GST. For example, if you price an item at $110, then the price...

  • Payment & GST

    When do I get paid? We pay our sellers on the 15th of every month for all orders that have been shipped during the month prior (e.g. Jan 1st - Jan 31st, regardless of the date orders have been plac...

  • How is GST calculated?

    Click here for GST - your questions answered! 

  • July 2018 - GST Update FAQs

    YOUR GST QUESTIONS ANSWERED!   Q: Is GST included in the price of my products? A: Yes. The price you set in your store admin includes GST. For example, if you price an item at $110, then the price...

  • Bulk-update order status

    Click on orders > manage orders in your admin section. Tick the check-box on the right for all orders you'd like to update. Scroll down to the bottom of the page. Select change status to 'Proce...